Reference

Terms and Conditions That Govern Your o9oooo Account

These Terms and Conditions set out the rules under which you may open and use an o9oooo account, make deposits via UPI, Paytm or PhonePe, place wagers and…

Account EligibilityPayment Terms — UPI, Paytm, PhonePeWithdrawal RulesAccount Suspension PolicyGoverning Jurisdiction

Explore the Lobby Read FAQ

What These Terms Cover and Where They Apply

o9oooo Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms and Conditions form a binding agreement between you and o9oooo the moment you complete account registration. They cover every aspect of the service: lobby access, live-table participation including Lightning Roulette and Crash Game, deposits processed through UPI, Paytm or PhonePe, and all withdrawal requests

1
you submit. Eligibility to hold an account depends on your local law; o9oooo does not extend services in jurisdictions where such activity is prohibited. We reserve the right to amend these Terms and Conditions at any time, and we will notify you via the registered email
2
address on your account before material changes take effect. Continued use after the notice period constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About Any Clause in These Terms

If any part of these Terms and Conditions is unclear, or if you believe a clause has been applied incorrectly to your account, our support team is available around the clock. You can raise a formal dispute by email, chat or the in-app ticket form, and we commit to acknowledging all Terms-related queries within four hours of receipt.

Team online

Live Chat

Start a live-chat session directly from your account dashboard to ask about any clause, account restriction or withdrawal condition covered in these Terms and Conditions. Available at all hours, every day.

Email Support

Send a detailed query to our Terms and Conditions team by email. Include your registered account ID and the specific clause you are questioning so our team can resolve it without back-and-forth delays.

In-App Ticket

Submit a formal Terms dispute ticket from the Help section inside your o9oooo account. Each ticket receives a unique reference number so you can track the status of your query at any point.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Account Rights Under These Terms

These Terms and Conditions detail exactly how o9oooo handles your personal data, secures your account credentials and retains transaction records.

Data Retention Policy

We retain your account and transaction data for the period required under applicable Indian financial regulations.

Cookie Usage

Our platform uses session and preference cookies to keep you logged in and remember your lobby settings.

Account Security Standards

Your account is protected by two-factor authentication and session-timeout rules described in these Terms.

Withdrawal Verification

Before any withdrawal is released — whether to a UPI address, Paytm wallet or PhonePe-linked account — we verify identity…

Account Closure Rights

You may request permanent account closure under these Terms at any point.

Terms Amendment Notice

When we update these Terms and Conditions, we send a notice to your registered email address at least seven days…

Frequently Asked Questions About These Terms and Conditions

Below you will find answers to the questions we receive most often about our Terms and Conditions. If your question is not covered here, the fastest route to a specific answer is our live-chat channel or the in-app ticket form — both are monitored continuously so you are not left waiting.

These Terms and Conditions apply to every individual who opens an o9oooo account. Access is conditional on local law; you confirm eligibility in your jurisdiction when you complete account registration and accept these Terms.

We will always notify you of material changes at least seven days in advance via your registered email address. Minor clarifications may be made sooner, but any change affecting your rights or payment conditions will have a full notice period before it applies.

A breach of these Terms and Conditions may result in temporary restriction or permanent suspension of your account. We will inform you by email of the specific clause breached and the action taken, and you may raise a dispute through our support team.

All deposits processed through UPI, Paytm or PhonePe are subject to the payment clauses in these Terms, which set out minimum amounts, processing timelines and the conditions under which a deposit may be reversed or held for verification.

Send a data-access request to our support team by email, including your registered account ID. Under the data-retention clause in these Terms, we aim to provide a structured summary of the data we hold within 14 working days of your request.

These Terms require you to confirm that you meet the minimum legal age and that online gaming or wagering activity is permitted under the laws of your region in India before you open an account or place any wager on the platform.

Any dispute arising from these Terms and Conditions is subject to the governing jurisdiction stated in the legal section of the full Terms document. We encourage you to contact our support team first, as most disputes are resolved without formal proceedings.

Terms and Conditions That Govern Your o9oooo Account

Reach Us About Any Clause in These Terms

Live Chat

Email Support

In-App Ticket

Data, Security and Account Rights Under These Terms

Data Retention Policy

Cookie Usage

Account Security Standards

Withdrawal Verification

Account Closure Rights

Terms Amendment Notice

Frequently Asked Questions About These Terms and Conditions

01 Who do these Terms and Conditions apply to?

02 Can o9oooo change these Terms and Conditions without notice?

03 What happens to my account if I breach these Terms?

04 How do these Terms cover deposits made via UPI, Paytm or PhonePe?

05 How can I request a copy of my personal data under these Terms?

06 Are there any age or eligibility conditions stated in these Terms?

07 What law governs disputes arising from these Terms and Conditions?

Related Pages